Ross Graham
Managing Director
Direct Line: 01250 875 555 extn. 22
Email Ross direct
Area covered: U.K.
Hobbies: Football, golf, tennis, squash, walking my dog, socialising with friends, spending quality time with my wife and 3 kids (Jamie, Kerri and Ross) and embarking on self-build housing projects.
Best Part of Job: Taking on new clients with major pest control challenges and completely eradicating the problem. Recent examples are hotels and hospitals who tell you, "we've had this cockroach problem for 30+ years - you'll never get rid of them!"After telling them, "we love a challenge!", within a couple of months 30 years of cockroaches have been 100% eradicated.
We firmly believe with hard work and correct pesticides allied to our technical expertise, any pest issue can be controlled.
Worst Part of Job: Form filling and going through the mountains of paperwork required to ensure the business continues to trade legally and minimizes the risk to customers and employees.
Funny Story: The last 4 times I have been stung by wasps, I have taken severe allergic reactions and ended up in hospital with anaphylactic shock! When the doctors ask what I do for a living and I reply, "pest control" they all tell me to start looking for alternative employment!
Any Other Interesting Facts: I spent 5 years in the Royal Navy, which included 9 months down the Gulf, 6 months down the Adriatic Sea during the Yugoslavia/Bosnia conflict and 6 months in Hong Kong in preparation for the handover to China.
After leaving the Royal Navy, I juggled pest control with playing professional football with East Fife, Arbroath, Brechin City and Montrose, and am currently the manager of my local team Blairgowrie JFC.
Stuart Graham
Sales and Service Director
Direct Line: 01250 875 555 extn. 24
Email Stuart direct
Area covered: Scotland
Hobbies: Spending time with my wife and three boys.
Football - supporting Aberdeen, Manchester United and Scotland.
Golf - playing lots and increasing now my boys enjoy it!
Best Part of Job: Signing up new customers when the enquiry has come from existing customers. My father always drummed into us, 'good service breeds good sales'!
Worst Part of Job:Not so much now but in the beginning, building the company up it was not unusual to be travelling 200 - 300 miles a day, 7 days a week.
Funny Story: An enquiry call on a Friday night to remove a bird 'tweeting' in the attic. He was a bit embarrased when I told him he was just needing new batteries in his smoke alarm.
Any Other Interesting Facts: I spent 4 years in the Black Watch while doing an 18 month tour of Hong Kong (difficult times). Knowing what I know now it was unbelievable, that some nights we had to move out of our accommodation blocks because of the amount of cockroaches and rats in our rooms.
Jim Graham
Company Director
Area covered: Scotland
Hobbies: Hill walking, caravaning, watching football
Best Part of Job: Meeting so many interesting and amusing people.
Worst Part of Job: None. Every day is different with new challenges. Probably the best job in the world.
Funny Story: It wasn't funny at the time, but one of my first tasks as service manager of a national pest control company was to call at a rather disgruntled farmer's wife who had suffered accidental poisonings of several non-target species to a new type of rat poison that had been put down by an inexperienced technician.
"You've killed my dog, my cat, 4 hens and a cockerel." Technician boldly says, "I've just got the farmer to get and I've got the lot." The technician didn't last long after that!
Any Other Interesting Facts: Cockroaches have remained virtually unchanged for over 200 million years. Fossils have been found and scientists reckon that if there was a nuclear war cockroaches would be one of the few species that would survive.
Anna Graham
Office Director
Area covered: Based at Head Office
Hobbies: Walking with dogs, caravanning, Scottish country dancing, spending time with our family - two daughters Jill and Louise, Two sons, Ross and Stuart, who we work with and our nine wonderful grand children
Best Part of Job: The pride i have in seeing our company, which we started in 1993 with Jimmy working along, now having the respect we have worked so hard to achieve thanks to Jimmy, Ross, Stuart, all our hardworking supervisors - technicians and of course our efficient office staff.
Worst Part of Job: When the computers decide to do silly things and not let us work properly!
Funny Story: We had guests in one evening and our cat Chloe, decided to bring a mouse into the sitting room and play chase with it! Jimmy placed a humane trap at the fireplace and the wee mouse went straight into it and was set free again much to Chloe's annoyance!
Any Other Interesting Facts: Jimmy and i have beed married 43 years and 41 of these have been spent in the pest control industry - so you could say that we have served a decent apprenticeship!
Louise Crawford
Office Manager
Direct Line: 01250 875 555 extn. 20
Email Louise direct
Area covered: Based at Head Office
Hobbies: Keeping fit, reading, travel and cooking.
Best Part of Job: The people I work with
Worst Part of Job: Late payers who promise to send payment and then don't!
Interesting Fact: In 2004/5, I took a year out and went travelling around Asia and Australia. Came across many cockroaches, bed bugs and other nasty critters but never thought my future employer would specialise in them!
Nan Roy
Financial Assistant
Area covered: Based at Head Office
Hobbies:Gardening!! Socialising and grandchildren.
Best Part of Job: The variety - I'm never quite sure what to do next.
Worst Part of Job: Stuart's letters!
Funny Story: We received a phone call from a Holiday Chalet company to report something had 'come up the toilet – run around the bathroom – then shot down the toilet again. It was an otter or stoat or weasel!
Any Other Interesting Facts: It's been interesting to see the company grow, to see where it is now, and where it's going.
Mark Sherriffs
Service Manager
Direct Line: 01250 875 555 extn. 23
Email Mark direct
Years Service: 9 years
Areas covered: Scotland
Hobbies: Fishing, Shooting, Motorbikes, Quads and helping my wife with her horses
Best Part of Job: Meeting new and existing customers, and providing them with the best service money can buy!
Worst Part of Job: Working in traffic congested cities and cleaning up pigeon guano (droppings) – it's a dirty job, but somebody's got to do it!
Funny Story: Looking for wasps in a hedge - when opening bushes I ripped the wasps' nest in half. I was stung 514 times in the face and ended up looking like Quasimodo (my wife said it was an improvement!).
<Interesting facts: It's not only Motorbikers that wear leather jackets...so does the grub of the Daddy Long Legs...ONLY JOKING!!...they're called Leather Jackets.
Graham Taylor
Area Supervisor
Area covered: Perth and Kinross, Central Belt and Highlands
Hobbies: Watching Dundee fail miserably each season, oh and golf...failing miserably each season.
Best Part of Job: Has to be the variety of jobs and characters we meet on a daily basis.
Worst Part of Job: God not giving us more than 24 hours a day in busy seasons.
Funny Story: I've been stung in places my wife hasn't even seen, and once I mistook a slurry pit for a swimming pool!
Any Other Interesting Facts: Only ever had 2 jobs in 26 years' working life - roofing/slating and pest control.
Tom McLevy
Contracts Supervisor
Area covered: Based at Head Office
Hobbies: Golf, running, travel, eating out and watching sport on TV.
Best Part of Job: Bait plans! I get a sense of achievement if I manage to decipher some of the technicians' hand written drawings.
Worst Part of Job: Not found a 'worst part' yet but that's probably because I'm fairly new!
Funny Story: My friends and family find it amusing that, after 30 years in the Police I've now decided to stay in the Pest Control business but only slightly different types of pests!!
Any Other Interesting Facts: I started running about 3 years ago and have completed all race distances up to and including a half marathon. Will I ever do a full marathon. . . . . . . . . Who knows??!
Mike Thompson
Area Supervisor
Areas covered:Blairgowrie, Alyth, Bridge of Cally and Braemar
Hobbies: Music, football, golf, swimming, walking my dog
Best Part of Job: No two days are ever the same. Helping people with their problems
Worst Part of Job: Pigeons and their poo!
Interesting Facts: I swam across the equator once, and scored 17 goals in one game of footy
Kevin Dye
Pest Control Technician
Area covered:
Hobbies:
Best Part of Job:
Worst Part of Job:
Funny Story:
Any Other Interesting Facts:
Dave Burnside
Pest Control Technician
Area covered:
Hobbies:
Best Part of Job:
Worst Part of Job:
Funny Story:
Any Other Interesting Facts:
Tom Miller
Pest Control Technician
Area covered: Fife (North and East)
Hobbies: Shooting – sporting and clay pigeons. Spending time with my wife and children. Watching Rugby. Taking my dog for long walks.
Best Part of Job: The variety – no two days are the same, also meeting so many people, many become friends.
Worst Part of Job: Having your day all planned, then the phone rings...
Funny Story: Attended a job last year, the old chap in the house told me he had called us in when mice started coming into his living room from the kitchen. When I inspected the kitchen I found the mice nesting inside the dishwasher!!
Any Other Interesting Facts: Studied Agriculture at Aberdeen then worked in Agriculture for many years before moving into the meat trade. I then joined the GRAHAM Pest Control team. My work mobile number ends in 007 – and I really do have a license to kill!!
Reg Henderson
Pest Control Technician
Area covered: Central and North Angus
Hobbies: Classic car shows, gardening, hillwalking and camping
Best Part of Job: Meeting new faces and variety of work
Worst Part of Job: Collecting from late payers.
Funny Story: I explained to a client what we do before a flea treatment ie: hoover all floors in the house to remove fleas, and remember to EMPTY it &ndash he replied, 'but I have a lot of furniture!' not knowing I was actualy talking about the hoover (not the house)!
Any Other Interesting Facts: I did 1½ years' agricultural N.C. and changed to Horticulture. I have a H.N.C. in Horticulture and Workplace Assessor Certificate.
Barrie Montgomery
Pest Control Technician
Area covered: Monifieth – Arbroath
Hobbies: Fly fishing – playing the drums – camping.
Best Part of Job: Everything.
Worst Part of Job: Nothing.
Funny Story: Slipping down a ramp and getting covered in cow sh%"!
Ian Simpson
Pest Control Technician
Areas covered: Perth, Stanley, Bridge of EarnScone, Luncarty, Forgandenny, Dunning
Hobbies: Playing football, walking, swimming.
Best Part of Job: Customer satisfaction
Worst Part of Job: Trying to be in two places at the same time!
Edd Brown
Pest Control Technician
Area covered: Inverkeillor to Dunnect
Hobbies: Watching sport and shooting.
Best Part of Job: Satisfied customers.
Worst Part of Job: Seagulls.
Chic Campbell
Pest Control Technician
Area covered:
Hobbies:
Best Part of Job:
Worst Part of Job:
Funny Story:
Any Other Interesting Facts:
Craig Lauder
Pest Control Technician
Area covered:
Hobbies:
Best Part of Job:
Worst Part of Job:
Funny Story:
Any Other Interesting Facts:
Bob Watson
Pest Control Technician
Area covered:
Hobbies:
Best Part of Job:
Worst Part of Job:
Funny Story:
Any Other Interesting Facts:
Bob Young
Pest Control Technician
Area covered: Auchterarder, Callander, Comrie, Crieff, Dunning, Kippen, Methven, Oban, Stirling
Hobbies: Motorbikes, cars, Formula 1, VW shows, tuning engines
Best Part of Job: Variety of work and travelling to Islands
Worst Part of Job: Getting wet
Funny Story: I got a call out for fleas and the customer said he had been bitten on his right leg. I said "what about the left leg" - he said "No" and when I asked why, he replied "Because it's wooden"
George Grant
Pest Control Technician
Area covered: Inverness, Nairn and Moray
Hobbies: Watching Inverness Caley Thistle, 10K Running and Photography
Best Part of Job: Variety of work and meeting interesting people
Worst Part of Job: Not found one yet
Funny Story: Went to treat cockroaches on an Oil Rig off the coast of Norway for one day but ended up there for a whole week because of bad weather.
Anita Barrie
Contracts Administrator
Hobbies: Main passion horse riding; on a regular basis circuit training, gym, swimming; on I would like to do more basis; ski-ing, ceroc, gold, hill walking and sailing around more off the Scottish Island (especially anchoring and exploring the uninhabited islands). My two children also give me interesting adventures!
Best Part of Job: The banter "The Office" would not have a look in!
Worst Part of Job: Leaving everyone on a Friday!
Funny Story: First week at work having everyone look for my specs when I was in a rush out (they were on my head), second week trying to wear two pairs! Somehow I think this is only the beginning!
Other interesting facts: Roller skated for the Queen for her Silver Jubilee, jumped out of an airplane at 10,000 feet, abseiled down Dundee University Tower, been rescued with my son in France from the ski slopes and tried waterskiing even although I panic putting my head in a basin filled with water (ducking for apples), it made me get up first time though! Balancing life by taken unfortunate children on holiday, Sunday school teacher, doing the moonwalk and the reindeer run for charity.
Rab Christie
Pest Control Technician
Area covered: Dundee and Angus
Hobbies: Football, fishing, travelling, my Grandkids
Best Part of Job: Meeting lots of people and sorting their problems
Worst Part of Job: None
Funny Story: Danced on stage with Elvis (not the real one!), dressed as a hound dog dancing!
Any Other Interesting Facts: My big Brother received and M.B.E. last year from Prince Charles
Gillian Tosh
Customer Service Advisor
Hobbies: Travel, music, photography and socialising with family and friends.
Best Part of Job: Never having to face the "Monday morning blues". (I start my week on a Wednesday)
Worst Part of Job: Not found one yet. I've only been here a short time.
Funny Story: Asking a technician to attend premises to look for "Mats and Rice". I meant of course! "Rats and Mice".
